Shipping policy

Shipping Policy

Last Updated: August 2026

* 📦 Secure & Protective Packaging
* 🚚 Nationwide Delivery Across Pakistan
* 🔍 Quality Checked Before Dispatch
* 🛡️ 7-Day Damage Replacement Guarantee

At Islamic Frames, we are committed to delivering your order safely and efficiently. Every frame is carefully inspected and securely packaged before dispatch to help ensure it arrives in excellent condition.

Order Processing

* Orders are typically processed within 1–2 business days after confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.

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Delivery Time

Estimated delivery times within Pakistan:

* Major Cities: 2–5 business days
* Other Areas: 3–6 business days

Please note that delivery times are estimates and may vary depending on your location and the courier service.

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Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

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Order Tracking

Once your order has been dispatched, you will receive a tracking number (where available) so you can monitor the status of your shipment.

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Secure Packaging

Every frame is securely packaged using protective materials to reduce the risk of damage during transit.

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Damaged Shipments

If your package arrives damaged, please contact us within 24 hours of delivery.

To be eligible for a replacement, you must provide:

* A continuous unboxing video showing the parcel was sealed before opening.
* The shipping label must be clearly visible.
* The damage must be visible in the same video.

Please refer to our Return & Exchange Policy for complete details.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Islamic Frames is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

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Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

* Courier service delays
* Weather conditions
* Public holidays
* Other circumstances beyond our control

We appreciate your patience and understanding in such situations.

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Need Help?

If you have any questions regarding your order or delivery, please contact our customer support team through the contact information provided on our website.

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